Welcome to Dream Emerger. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Company Name: Dream Emerger

2. Address: 1 M.C Roy Lane, Lalbagh, Dhaka, Bangladesh.

3. Nature of Business: Retailer of authentic skincare, makeup, haircare, and personal care products.

To access certain features or place an order, you may be required to create an account. You agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Dream Emerger reserves the right to terminate accounts that violate our policies.

1. Authenticity: We guarantee that all products sold on Dream Emerger are 100% authentic.

2. Product Descriptions: We strive to display product colors and descriptions as accurately as possible. However, the actual colors you see depend on your monitor, and we cannot guarantee that your monitor's display will be accurate.

3. Pricing: All prices are listed in Bangladeshi Taka (BDT). Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

1. Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or issues with payment processing.

2. If your order is cancelled after your card/mobile wallet has been charged, the amount will be refunded to your original payment method in accordance with our Refund Policy.

We accept the following payment methods:

1. Cash on Delivery (COD): Available for all 64 districts.

2. Online Payments: Credit/Debit Cards (Visa, Mastercard, Amex, etc.) and Mobile Financial Services (bKash, Nagad, Rocket, Upay, etc.) processed via secure gateways like SSLCOMMERZ.

1. We deliver to all 64 districts in Bangladesh.

2. Delivery Timeline: Standard delivery takes 2-4 working days inside Dhaka and 3-7 working days outside Dhaka.

3. Delivery times are estimates and may vary due to unforeseen circumstances (e.g., weather, political strikes).

1. We have a dedicated Refund & Return Policy. Generally, returns are accepted only if the product is damaged, expired, or incorrect upon delivery.

2. Claims must be made within 24 hours of receiving the product.

3. Opened or used beauty products are non-returnable due to hygiene reasons.

All content on this site, including text, graphics, logos (Dream Emerger), and images, is the property of Dream Emerger or its content suppliers and is protected by Bangladesh copyright laws.

Dream Emerger shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to you shall not exceed the amount paid by you for the product in question.

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in Dhaka.

If you have any questions regarding these Terms & Conditions, please contact us:

1. Office: 1 M.C Roy Lane, Lalbagh, Dhaka

2. Phone: +8801689144602 / +8801788572223

3. Email: dreamemerger20@gmail.com